Last Updated: January 2026

App bingo Privacy Policy – How We Keep Your Data Safe

Everything about how app bingo collects, uses, and protects your personal data is explained here in plain English. No hidden rules — what you see is what we do.

On This Page

  • What Information We Collect
  • How Your Information Is Used
  • Sharing with Third Parties
  • Cookie & Tracking Policy
  • Member Rights
  • Data Retention & Deletion
256-bit
SSL Encryption
Zero
No Data Sales
In Bengali
Full Policy
GDPR
Standards Compliance

Your Privacy Matters to Us

Using the app bingo platform means you are agreeing to this privacy policy. The policy has been written in plain language so that every member can understand it easily.

1

Introduction & Scope

app bingo Member privacy is our top priority. This Privacy Policy explains what information app bingo collects, why it's collected, how it's stored, and when — if ever — it's shared with third parties. This isn't just a legal formality; it's a reflection of our commitment to honesty with our members.

This policy applies to the app bingo website, mobile app, and any associated digital channels. Accessing the platform through any of these channels constitutes acknowledgement and acceptance of this policy.

App bingo has written this policy with members in Bangladesh in mind. Our data protection practices follow international GDPR standards, even though the platform is accessed from Bangladesh.

In Brief: app bingo does not sell your data, share it with third parties for advertising, or retain it beyond what is necessary.

2

What Information We Collect

App bingo collects two types of information — what members provide directly, and what is gathered automatically while using the platform. The categories of information collected are set out below.

Data Type Example How It Is Collected Necessity
Identity Information Name, date of birth, NID Registration / KYC Mandatory
Contact Information Phone Number, Email Registration Mandatory
Financial Information BKash/Nagad Number Payment Setup Mandatory
Usage Data Login time, betting history Automatic System Requirements
Device Information IP Address, Browser, OS Automatic For Security

The KYC process may require a photo of your national ID or passport, along with a selfie. This information is used solely for age and identity verification — nothing else. KYC documents are stored in encrypted form and can only be accessed by the security team.

App bingo also retains your chat history and support conversations — primarily to improve service quality and resolve similar issues faster in the future. These conversations are never shared with third parties.

3

Purpose of Data Use

App bingo uses the data it collects solely for specific, legitimate purposes. Each purpose is clearly outlined below.

  • Account Management: To enable login, verify identity, and maintain account security.
  • Payment Processing: To process deposits and withdrawals and maintain transaction records.
  • Legal Compliance: To meet KYC, anti-money laundering, and regulatory requirements.
  • Platform Improvement: To analyze member usage patterns and improve the overall experience.
  • Contact: For important updates, transaction confirmations, and support communications.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Personalized Offers: To show you relevant bonuses and offers based on your preferences and usage patterns.

App bingo never uses your data beyond the purposes stated above. If we ever plan to use it for a new purpose in the future, you will be notified in advance and separate consent will be obtained where required.

Not for Advertising: app bingo does not sell your data to advertisers or build profiles of you for external advertising purposes.

4

Sharing Information with Third Parties

App bingo does not normally share members' personal information with third parties. However, in certain specific situations, sharing limited information becomes necessary — those situations are outlined below.

  • Payment Provider: Only the minimum necessary information is shared with bKash, Nagad, or Rocket to process transactions.
  • Game Providers: International game companies may access data necessary to operate their games — but only game-related information, not personal identity details.
  • Legal Authorities: Disclosure of data is legally required when ordered in writing by a court or regulatory authority.
  • KYC Service Provider: KYC documents may be processed with a designated technology provider for identity verification.

Each third party that works with app bingo has signed a data protection agreement. They may use the information only for the specified purpose — not for their own interests.

App bingo never sells your data, shares it with advertisers, or passes it to social media platforms.

5

Cookies & Tracking Technologies

App bingo uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser or on your device. They help the platform recognize you and personalize your experience.

  • Essential Cookies: These are essential for maintaining your login session and keeping the platform secure — without them, the platform will not function properly.
  • Analytics Cookies: Anonymous data — such as which pages members spend the most time on — is collected to help improve the site.
  • Preference Cookies: To remember your language, theme, and other settings.

You can disable cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to stop working. To manage cookies within the app, use your device's app settings.

Tracking Note: app bingo does not track you across other websites. Cookies operate solely within the app bingo platform.

6

Data Protection Methods

App bingo uses internationally recognised technology to keep member data secure. Security is not just on paper — it is part of our day-to-day operations.

  • 256-bit SSL Encryption: All data travelling between your device and the app bingo servers is transmitted in encrypted form.
  • Two-Factor Authentication: Two-step verification is available at login — a password plus an OTP.
  • Encrypted Database: All data stored on our servers is encrypted. Even if unauthorized access occurs, the information cannot be read.
  • Regular Security Audits: Independent third-party experts regularly audit our systems to identify and address vulnerabilities.
  • Access Controls: Among app bingo's staff, only those whose role requires it are permitted to access relevant data.
  • Data Backup: Data is backed up regularly to prevent loss in the event of any technical issues.

In the event of a security breach, app bingo will notify affected members within 72 hours and take swift remedial action. Full transparency in such matters is our policy.

7

Member Rights

You have certain specific rights regarding your information on app bingo. To exercise any of these rights, please contact the support team.

Right to Access Your Data

You have the right to request a full list of all the information app bingo holds about you.

Right to Rectification

If any of your information is incorrect, you may request a correction. It will be updated upon verification.

Right to Erasure

Upon account closure, you may request deletion of any data that falls outside our legal retention obligations.

Right to Restrict Processing

You may request that we stop using your data for specific purposes — though legal requirements may limit this in certain cases.

Right to Data Portability

You have the right to request a copy of your data in a machine-readable format.

Right to Object

You have the right to object to certain types of data processing — particularly for marketing purposes.

To exercise any of these rights, email us at support@appbingo.net. We will respond within 30 days of receiving your request. If a request requires additional time, you will be notified in advance.

8

Data Retention Period

App bingo does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Active Account Information: Retained for as long as the account remains active.
  • Financial Transaction Records: Retained for up to 7 years after account closure due to legal obligations.
  • KYC Documents: 5 years after account closure — as required by regulators.
  • Betting History: Retained while the account is active; deleted 3 years after closure.
  • Support Conversations: Up to 2 years after the issue is resolved.

Once the retention period expires, data is securely deleted or anonymised. It is not possible to identify any individual from anonymised data.

9

Policy Updates & Contact

App bingo may update this privacy policy when necessary. Members will be notified of any significant changes via email or in-app notification. The date of the latest update is shown at the top of the page.

If you have any questions or concerns about our Privacy Policy, or wish to exercise your rights, please get in touch with us.

Privacy Contact

Email: support@appbingo.net — Feel free to write in Bengali; we will respond in Bengali.

How app bingo Protects Your Privacy

Six core commitments that hold true every day

Encrypted Communication

Every piece of data travelling between your device and the app bingo servers is encrypted with 256-bit SSL. No one can intercept or read it in transit.

Protection of KYC Information

Images of national ID cards and passports are stored in encrypted form. Only the security team has access to them.

No Data Sales

App bingo never sells member data. No information is shared with advertisers or social media platforms.

Regular Security Testing

Third-party experts conduct regular system audits. Any vulnerabilities found are resolved immediately.

Limited Retention Period

Data is not kept beyond what is necessary. Once the legal retention period expires, data is securely deleted or anonymized.

In Your Control

You have the full right to access, correct, delete, or port your data. You can submit a request to our support team at any time.

Why Your Data Is Safe With Us

Protection Built on Technology and Policy

SSL Secured
No Data Sales
GDPR Standards
24/7 Support
Service in Bangla

FAQs

Frequently Asked Questions About the Privacy Policy

When you participate in app bingo tournaments or leaderboards, only your username or display name is visible — your real name, phone number, and any other personal details are never shown. Tournament ranking pages display only usernames and scores. You can update the display name you registered with at any time from your account settings — a useful option if you prefer greater privacy. For more information about tournament rules, visit the relevant event page or contact our support team.

If you need a temporary break, use the self-exclusion option in app bingo's "Responsible Gaming" section. You can choose a break period ranging from 30 days to permanent — during this time, logging in will not be possible. To permanently close or delete your account, email support@appbingo.net or let us know via live chat. Once your request is received and any real-money balance withdrawal is processed, your account will be closed. For legal reasons, certain data must be retained for a specified period — however, it will no longer be actively used.

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Your data is safe with app bingo. Register now and enjoy a secure gaming experience.

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